At Freshly Fruits, we are committed to providing our customers with fresh, healthy, and delicious Salads, Juices, and Smoothies. We understand that sometimes you may need to cancel or request a refund for your order. Please read our policy carefully to ensure a smooth process.
1. Cancellation Period
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You may cancel your subscription order at least 2 hours before the scheduled delivery time.
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Requests for cancellations must be made via Call or WhatsApp at +91 9179823804.
2. Cancellation Process
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Contact our support team with your subscription/order details for quick processing.
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Ensure you provide your order number and any relevant information to help us process your request efficiently.
3. Refund Policy
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Subscriptions cancelled within 3 working days from activation are eligible for a full refund.
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The cost of items already delivered will be deducted at retail prices.
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Refunds are processed to the original payment method and may take 3–5 business days to reflect.
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Cancellations requested after 3 working days will not be eligible for a refund.
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If a subscription is downgraded, the difference amount will not be refunded.
4. Late Cancellations
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Cancellation requests received after the specified time frame may not be accommodated.
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In such cases, the scheduled delivery will be processed, and the customer will be responsible for full payment.
5. Quality Assurance
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We guarantee the freshness and quality of all our Salads, Juices, and Smoothies.
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If you receive a damaged or unsatisfactory product, please contact us immediately at +91 9179823804 for assistance.
6. Changes to Orders
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If you need to make changes to your order or subscription, please contact us as soon as possible, and we will do our best to accommodate your request.
7. Force Majeure
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Freshly Fruits reserves the right to cancel an order due to unforeseen circumstances, such as natural disasters, strikes, or other events beyond our control.
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In such cases, a full refund will be issued.
8. Policy Updates
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We reserve the right to update or modify this policy at any time.
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Please check our website https://freshlyfruits.in for the latest information.
By placing an order with Freshly Fruits, you acknowledge and agree to abide by the terms and conditions of this Refund & Cancellation Policy.
Thank you for choosing The Freshly Fruits!
The Freshly Fruits (+91) 9179823804
